Terms and Conditions
Last updated: August 2026
Welcome to Dilly Chilli. By accessing or purchasing from our website (dilly.co.za), you agree to the following terms.
1. General
These Terms and Conditions govern your use of the Dilly Chilli online store. We reserve the right to update these terms at any time without prior notice.
2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual product.
3. Pricing
All prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices without notice.
4. Orders & Payment
By placing an order, you confirm that all information provided is accurate. We accept payment via the methods available at checkout. Orders are only confirmed once payment has been successfully processed.
5. Shipping & Delivery
We deliver within South Africa. Delivery times and costs are displayed at checkout. Dilly Chilli is not liable for delays caused by third-party couriers.
6. Returns & Refunds
In accordance with the Consumer Protection Act (No. 68 of 2008), you have the right to return goods within 5 business days of delivery if they are defective or not as described. Perishable or consumable goods may be subject to different return conditions. Please contact us at dillychillifoods@gmail.com to initiate a return.
7. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).
8. Limitation of Liability
Dilly Chilli shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These terms are governed by the laws of the Republic of South Africa.
10. Contact
For any queries, please contact us at dillychillifoods@gmail.com or through our website.